ITIL® 4 Foundation exam (for RETAKE) online exam provided by iLEARN Innovative Learning
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ITIL Foundation (ITIL 4 Foundation Edition) introduces delegates to the Service Value System (SVS) which describes how all the components and activities of the organisation work together as a system to enable value creation. The ITIL SVS supports many work approaches, such as Agile, DevOps and Lean as well as traditional process and project management, with a flexible value-oriented operating model.
As individuals embark on their journey towards mastery in ITIL, the pivotal ITIL exams stand as noteworthy milestones. The ITIL exams, encompassing the ITIL Foundation exam, play a vital role in assessing and validating one's grasp of the ITIL concepts and methodologies. In the pursuit of ITIL certification, the question of cost arises, and potential candidates might ponder over the financial investment required for the ITIL Foundation exam. The cost of the ITIL Foundation exam and the cost of ITIL exams is an important consideration, varying across different regions and institutions. Procuring an ITIL 4 Foundation exam voucher could potentially offset some of the expenses, offering a practical solution for those aiming to demonstrate their competence in ITIL practices without bearing an exorbitant financial burden.
ITIL® 4 Foundation exam (for RETAKE) can be purchased exclusively if the first exam attempt has not been passed. In order to purchase it, candidates must have obtained the first exam voucher through iLEARN.
ITIL Foundation (ITIL 4 Foundation Edition) online exam format
Duration of 60 minutes
75 minutes for candidates taking the exam in a language other than their native
40 multiple choice questions
1 mark for each correct answer
Passing score: 26/40 marks - 65%
For more information about technical requirements and online exam procedure, please click here.
Individuals at the start of their journey in service management
ITSM Managers and aspiring ITSM Managers
Individuals working in other parts of "IT" (digital, product, development) with strong interface with service delivery
Existing ITIL qualification holders wishing to update their knowledge
There are no specific pre-requisites. By the way, some appreciation of the ideas and principles of services may be useful.
To be able to take the exam, it's necessary to have read and accepted the terms and conditions of examination institute, available in english. The acceptance of such terms and conditions will have to be confirmed when taking the exam: click here.
ITIL® Foundation (ITIL 4 Foundation Edition) official certificate
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