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ITIL® 4 Foundation exam (for RETAKE)
ITIL® 4 Foundation exam (for RETAKE) online exam provided by iLEARN Innovative Learning
AEO (Approved Examination Organization) of PeopleCert for ITIL® courses and exams
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ITIL® 4 Foundation - IT Service Management Certification introduces delegates to the Service Value System (SVS) which describes how all the components and activities of the organisation work together as a system to enable value creation. The ITIL SVS supports many work approaches, such as Agile, DevOps and Lean as well as traditional process and project management, with a flexible value-oriented operating model.
As individuals embark on their journey towards mastery in ITIL, the pivotal ITIL exams stand as noteworthy milestones. The ITIL exams, encompassing the ITIL Foundation exam, play a vital role in assessing and validating one's grasp of the ITIL concepts and methodologies. In the pursuit of ITIL certification, the question of cost arises, and potential candidates might ponder over the financial investment required for the ITIL Foundation exam. The cost of the ITIL Foundation exam and the cost of ITIL exams is an important consideration, varying across different regions and institutions. Procuring an ITIL 4 Foundation exam voucher could potentially offset some of the expenses, offering a practical solution for those aiming to demonstrate their competence in ITIL practices without bearing an exorbitant financial burden.
ITIL® 4 Foundation exam (for RETAKE) can be purchased exclusively if the first exam attempt has not been passed. In order to purchase it, candidates must have obtained the first exam voucher through iLEARN.
ITIL Foundation (ITIL 4 Foundation Edition) online exam format
- Duration of 60 minutes (25% extra time for candidates taking the exam in a language other than their native language)
- Closed book
- 40 multiple choice questions
- 1 mark for each correct answer
- Passing score: 26/40 marks - 65%
For more information about technical requirements and online exam procedure, please click here.
Who it is aimed at
- Individuals at the start of their journey in service management
- ITSM Managers and aspiring ITSM Managers
- Individuals working in other parts of "IT" (digital, product, development) with strong interface with service delivery
- Existing ITIL qualification holders wishing to update their knowledge
Prerequisites
There are no specific pre-requisites. By the way, some appreciation of the ideas and principles of services may be useful.
To be able to take the exam, it's necessary to have read and accepted the terms and conditions of examination institute, available in english. The acceptance of such terms and conditions will have to be confirmed when taking the exam: click here.
Exam type
Certificate type
Exam language
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billing to a non EU company or citizen billing to a non Italian EU company with a valid VIES VAT idYou can check the VAT id on VIES portal at this link: https://ec.europa.eu/taxation_customs/vies/
The website implements this rules automatically. However, you or your organization could be exempted by VAT application for other legal reason. In such a case contact us (info@innovativelearning.eu) so that we can analyze and confirm your case. If so, please don't submit subscriptions using the website: your request will be handled through manual order handling processing.
With the purchase of e-learning packages with 30 days and 1 year of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.
During the purchase process it is possible to register data and details of each participant.
The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.
30 days, 120d or 1 year are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us.
The main difference between these packages, beyond the duration of access, is that the 30 days and 1 year packages include the exam, while the 120 days package does not include the exam.
Exam voucher code is usually issued at the activation of the e-learning course, anyway it can also be issued at the end of the e-learning course of sent after 24/48 hours from the order date. In case of purchase for exam only, exam voucher code is issued at purchase confirmation, always after the receipt of payment.