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Certified Agile Service Manager (CASM®)-eksamen + materiale til selvstudium
Certified Agile Service Manager (CASM®) eksamen + materiale til selvstudium online leveret af iLEARN Innovative Learning
Klik på logoet for at bekræfte PeopleCert-akkrediteringen.
Certified Agile Service Manager (CASM®) er en agil driftsbaseret kvalifikation. Den inkorporerer kerneværdierne og principperne i det agile manifest samt andre agile koncepter og praksisser som DevOps, Scrum, Kanban og Lean.
DOI CASM online eksamensformat
- Varighed på 60 minutter (25% ekstra tid for kandidater, der tager eksamen på et andet sprog end deres modersmål)
- Åben bog (det er muligt at bruge PeopleCert OTM - Official Training Material)
- 40 multiple choice-spørgsmål
- Bestået score: 26/40 point - 65%
For mere information om tekniske krav og online eksamensprocedure, klik her.
Hvad indeholder materialet til selvstudiet?
- PeopleCert Official Training Material (OTM) - Officielt kursusmateriale, udgivet af PeopleCert, til brug for selvstudium
- Online asynkron coaching med en akkrediteret træner i 120 dage*
- To, fire eller otte timers coachingsession med en akkrediteret træner (valgfri service)
- 1 officiel prøveopgave
* Asynkron coaching med en akkrediteret underviser gives for at støtte elevernes forståelse af Peoplecerts officielle træningsmaterialer. Kontaktniveauet vil variere i overensstemmelse med kandidatens læringskrav. Der er dog som minimum én kommunikation mellem underviseren og den studerende for at sikre, at den studerende forstår, hvordan man navigerer i kursusmaterialet og accepterer eventuelle planer for coaching-interaktioner. Sproget i coachingen er engelsk.
Ved at bestille denne pakke med selvstudium vil du dække alle de krav, som PeopleCert stiller, og du vil være berettiget til at tage den endelige certificeringseksamen.
Sted
OnlineAccreditation
PeopleCertIndividual price
Objectives
Kandidater, der deltager i disse kurser og eksamener, vil lære:
- Hvad betyder Agile.
- Kerneværdier og principper i det agile manifest
- Hvordan man oversætter agil tænkning og værdier til service management-praksisser
- Agile koncepter og relaterede praksisser, herunder DevOps, ITIL, SRE, Lean og Scrum
- Hvordan Scrum-roller, -artefakter og -begivenheder anvendes i processen
- To aspekter af agil service management: agil procesforbedring og agil procesudvikling
Who it is aimed at
- Praksisejere og procesdesignere
- Udviklere, der er interesserede i at hjælpe med at gøre processer mere agile
- Ledere, der ønsker at bygge bro mellem flere praksisser og skabe DevOps-lignende miljøer
- Medarbejdere og ledere, der er ansvarlige for at udvikle eller forbedre processer
- Konsulenter, der guider deres kunder gennem procesforbedringer og DevOps-initiativer
- Alle, der er ansvarlige for at håndtere procesrelaterede krav, sikre processernes effektivitet eller maksimere værdien af processerne
Contents
- Introduktion til Agile Service Management
- Agil serviceledelse
- Udnyttelse af relaterede vejledninger
- Roller i agil serviceledelse
- Agil procesudvikling
- Agile service management-artefakter
- Agile service management-begivenheder
- Forbedring af agile processer
Prerequisites
Der er ingen forudsætninger for at studere eller gå til DOI CASM-certificeringseksamen. Et grundlæggende kendskab til ITSM og Agile kan dog være en hjælp.
Teacher language
Material course language
Exam type
Certificate type
Exam language
No, all prices on the website are excluding VAT. However, remember that VAT is always not applicable in the following cases:
billing to a non EU company or citizen billing to a non Italian EU company with a valid VIES VAT idYou can check the VAT id on VIES portal at this link: https://ec.europa.eu/taxation_customs/vies/
The website implements this rules automatically. However, you or your organization could be exempted by VAT application for other legal reason. In such a case contact us (info@innovativelearning.eu) so that we can analyze and confirm your case. If so, please don't submit subscriptions using the website: your request will be handled through manual order handling processing.
With the purchase of e-learning packages with 30 days and 1 year of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.
During the purchase process it is possible to register data and details of each participant.
The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.
30 days, 120d or 1 year are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us.
The main difference between these packages, beyond the duration of access, is that the 30 days and 1 year packages include the exam, while the 120 days package does not include the exam.
Exam voucher code is usually issued at the activation of the e-learning course, anyway it can also be issued at the end of the e-learning course of sent after 24/48 hours from the order date. In case of purchase for exam only, exam voucher code is issued at purchase confirmation, always after the receipt of payment.