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ISO/IEC 20000 Foundation eksamen (for ny eksamen)
ISO/IEC 20000 Foundation eksamen (for ny eksamen) online eksamen levert av iLEARN Innovative Learning
av APMG-International for ISO/IEC 20000-kurs
For en online verifisering av akkrediteringer, gjør en undersøkelse med ICONS - Innovative Consulting S.r.l. som iLEARN er en forretningsenhet.
ISO/IEC 20000 er den internasjonale standarden for IT Service Management (ITSM). Den fastsetter kravene og gir detaljene for å implementere et effektivt Service Management System som kreves for å levere IT-tjenester av høy kvalitet, sammen med veiledning om hvordan man kan demonstrere samsvar med standarden.
ISO/IEC 20000 Foundation er inngangsnivået i sertifiseringen. Kandidatene lærer hvordan standarden fungerer i en typisk organisasjon som leverer IT-tjenester.
ISO/IEC 20000 FOUNDATION ONLINE EKSAMENSFORMAT
- Varighet 60 minutter (75 minutter for kandidater som tar eksamen på et annet språk enn morsmålet)
- Lukket bok
- 40 flervalgsspørsmål
- 1 poeng for hvert riktige svar
- Bestått poengsum: 26/40 poeng - 65 %
For mer informasjon om tekniske krav og fremgangsmåte for online eksamen, vennligst klikk her.
Prerequisites
Det er ingen krav til forkunnskaper for ISO/IEC 20000 Foundation-sertifisering.
For å kunne ta eksamen kreves det at du har lest og akseptert eksamensinstituttets vilkår og betingelser. Godkjennelsen av disse vilkårene må bekreftes når du tar eksamen.
Exam type
Certificate type
Exam language
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With the purchase of e-learning packages with 30 days and 1 year of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.
During the purchase process it is possible to register data and details of each participant.
The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.
30 days, 120d or 1 year are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us.
The main difference between these packages, beyond the duration of access, is that the 30 days and 1 year packages include the exam, while the 120 days package does not include the exam.
Exam voucher code is usually issued at the activation of the e-learning course, anyway it can also be issued at the end of the e-learning course of sent after 24/48 hours from the order date. In case of purchase for exam only, exam voucher code is issued at purchase confirmation, always after the receipt of payment.