90963
Change Management Practitioner 1 year without exam

In addition to building on the Foundation knowledge, participants of the Practitioner course will be able to:

• Apply key principles to identify what those involved in a change initiative need to learn
• Understand how to give effective feedback to support others during change
• Use coaching techniques to assist change leaders at all levels
• Recognize and manage different sources of conflict during change
• Facilitate group collaboration and co-design for more effective change outcomes
• Learn strategies to sustain change by leveraging organizational tools, adoption methods, and reinforcement systems to embed change successfully.

The Practitioner qualification is designed for change managers and those aspiring to become change managers. It is also relevant to other staff involved in the change process, including:

• Change managers
• Organisational development managers
• Programme managers
• Portfolio managers
• Senior managers with responsibility for change within the organisation

This course will revisit some of the Foundation topics:

• Organisational context and approach
• People and change
• Change leadership and teams
• Stakeholder engagement and communication
• Work of the Change Manager

and focus on some Practitioner-specific topics:

• Sustaining change
• Learning for change
• Coaching for change
• Handling conflict in change
• Facilitation for co-design

To be eligible to sit for the exam, students must have completed the accredited Change Management Practitioner course. Students are also required to have obtained the Change Management Foundation certificate.