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ITIL® 4 Specialist: High Velocity IT 1 year with exam + Live coaching
ITIL® 4 Specialist: High Velocity IT 1 year with exam + Live coaching online course with coaching in English, French, Spanish provided by iLEARN Innovative Learning
ITIL® Specialist High Velocity IT module explores the ways in which digital organizations and digital operating models function in high velocity environments. It will help aspiring organizations to operate in a similar way to successful digitally-native organizations.
ACCESS DURATION
- 1 year access to the platform
ITIL 4 SPECIALIST HIGH VELOCITY IT ONLINE COURSE DETAILS
- 9 lessons (7 hours of videos)
- Downloadable PDF documents with detailed content (slides, explanations) for each lesson
- 1 official mock exam
- End-of-lesson quizzes
- Access 24/7
- Official manual in digital format (paper version available for a fee by clicking on the option “Surcharge for paper manual” )
- PeopleCert Official Training Material (OTM) - Official course material, released by PeopleCert, extra study resource in addition to the iLEARN online course
To complete the course and have an optimal exam preparation, we recommend you to spend at least 21 hours of study.
For further information about online courses, please click here.
FEATURES OF THE LIVE COACHING
- Two hours of coaching included, but you can add two or four more hours by selecting the corresponding option among the additional services of the package.
- Coaching will take place remotely through a web-conference tool (Microsoft Teams) and will allow you to discuss unclear topics with an accredited instructor, including information on how to manage the certification exam. During the coaching session, the following activities can be carried out:
- Planning learning activities
- Even after the session, email exchange with the trainer for educational support
- Learning verification and content deepening
- We recommend scheduling the coaching session after completing self-study and before taking the exam.
ITIL 4 SPECIALIST HIGH VELOCITY IT ONLINE EXAM FORMAT
- Duration of 90 minutes (25% extra time for candidates taking the exam in a language other than their native language)
- Closed book
- 40 multiple choice questions
- Passing score: 28/40 marks - 70%
For more information about technical requirements and online exam procedure, please click here.
PDU - ITIL 4 SPECIALIST HIGH VELOCITY IT
Our ITIL 4 Specialist High Velocity IT (ITIL HVIT) training course can provide 20 Professional Development Units (PDUs). Here below you can find more details about the PDUs allocation:
- Technical: 3
- Leadership: 1
- Strategic: 16
Please note that, in order to auto-declare PDUs attending this course provided by iLEARN, the purchase of the attendance confirmation (attendance certificate) in electronic format (pdf) is mandatory. Select the option to add the attendance confirmation at the moment of purchase and proceed to checkout.
For more information about PDUs and how to claim them to maintain your PMI qualifications, please visit this page.
Typology
Online course with Live coachingLocation
OnlineAccreditation
PeopleCertIndividual price
Access duration of the course
1 yearLanguage
English, French, SpanishObjectives
- Understand the concepts regarding the high-velocity nature of the digital enterprise, including the demands it places on IT
- Understand the digital product life cycle in terms of the ITIL "operating model"
- Understand the importance of the ITIL guiding principles and the other fundamental concepts for delivering high-velocity IT
- Discover how to contribute to achieving value with digital products
Who it is aimed at
This course is aimed at individuals in management and service management roles who have a responsibility for practices such as customer/user experience (CX) managers/designers, account managers, service delivery managers, business analysts, project managers, portfolio managers, etc as well as individuals who want to acquire the ITIL Managing Professional (MP) designation.
Contents
- Making the right digital investments
- Realizing and delivering digital products and services quickly
- Providing digital products and services highly resilient to disruption
- Ensuring that the service consumer realizes value from the digital products and services
- Assuring conformance of activities with governance, risk and compliance requirements
Prerequisites
In order to access ITIL® 4 High Velocity IT course and exam, you must have obtained ITIL® 4 Foundation, ITIL® v3 Foundation or any next ITIL® v3 level certificate. In order to access the exam, it is mandatory to have attended an accredited training course
To be able to take the exam, it's necessary to have read and accepted the terms and conditions of examination institute. The acceptance of such terms and conditions will have to be confirmed when taking the exam: click here.