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Certified Agile Service Manager (CASM®) exam (for RETAKE)
Certified Agile Service Manager (CASM®) exam (for RETAKE) online exam provided by iLEARN Innovative Learning
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Certified Agile Service Manager (CASM®) is an agile operations-based qualification. It incorporates the core values and principles of the Agile Manifesto, as well as other agile concepts and practices such as DevOps, Scrum, Kanban, and Lean.
Certified Agile Service Manager (CASM®) exam (for RETAKE) can be purchased exclusively if the first exam attempt has not been passed. In order to purchase it, candidates must have obtained the first exam voucher through iLEARN.
DOI CASM exam format
- Duration of 60 minutes (25% extra time for candidates taking the exam in a language other than their native language)
- Open book (it is possible to use the PeopleCert OTM - Official Training Material)
- 40 multiple choice questions
- Passing score: 26/40 marks - 65%
For more information about technical requirements and online exam procedure, please click here.
Who it is aimed at
- Practice owners and process designers
- Developers who are interested in helping make processes more Agile
- Managers who are looking to bridge multiple practices and create DevOps-style environments
- Employees and managers responsible for engineering or improving processes
- Consultants guiding their clients through process improvement and DevOps initiatives
- Anyone responsible for managing process-related requirements, ensuring the efficiency and effectiveness of processes, or maximizing the value of processes
Prerequisites
There are no prerequisites for studying CASM or sitting the CASM certification exam. However, a basic knowledge of ITSM and Agile can be helpful.
Exam type
Certificate type
Exam language
No, all prices on the website are exclusive of VAT. However, please note that VAT is not applicable in the following cases:
invoicing to a non-EU company or citizen invoicing to a non-Italian EU company with a valid VIES VAT IDYou can check the VAT ID on the VIES portal via this link: https://ec.europa.eu/taxation_customs/vies/
The website implements these rules automatically. However, you or your organization may be exempt from VAT for other legal reasons. In this case, please contact us (info@innovativelearning.eu) so that we can analyze and confirm your case. If this is the case, please do not submit subscriptions via the website: your request will be handled through manual order processing.
With the purchase of e-learning packages with 30 days and 1 year of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.
During the purchase process it is possible to register data and details of each participant.
The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.
30 days, 120d or 1 year are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us.
The main difference between these packages, beyond the duration of access, is that the 30 days and 1 year packages include the exam, while the 120 days package does not include the exam.
Exam voucher code is usually issued at the activation of the e-learning course, anyway it can also be issued at the end of the e-learning course of sent after 24/48 hours from the order date. In case of purchase for exam only, exam voucher code is issued at purchase confirmation, always after the receipt of payment.