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ITIL® 4 Strategist: Direct, Plan and Improve 30d with exam

ITIL® 4 Strategist: Direct, Plan and Improve 30d with exam online course in English, French, Spanish provided by iLEARN Innovative Learning

Starting from
739,00 EUR
628,15 EUR up to 30/06/2025
iLEARN is an ATO (Accredited Training Organization) and an
AEO (Approved Examination Organization) of PeopleCert for ITIL® courses and exams
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To verify the PeopleCert accreditation, click on the logo.

 

ITIL® 4 Strategist Direct Plan and Improve (ITIL 4 DPI) is the universal module, that is a key component of both, ITIL 4 Managing Professional and ITIL 4 Strategic Leader streams. The module covers the influence and impact of Agile and Lean ways of working, and how they can be leveraged to an organization's advantage.

ACCESS DURATION
  • 30 access days to the platform
ITIL 4 STRATEGIST DIRECT PLAN AND IMPROVE ONLINE COURSE DETAILS
  • 8 lessons (approximately 5,5 hours of videos)
  • Downloadable PDF documents with detailed content (slides, explanations) for each lesson
  • 2 official mock exams
  • Exercises and solutions
  • End-of-lesson quizzes
  • Access 24/7
  • Official manual in digital format (paper version available for a fee by clicking on the option “ Add the manual in paper format” )
  • PeopleCert Official Training Material (OTM) - Official course material, released by PeopleCert, extra study resource in addition to the iLEARN online course
  • Learning Digital Assistant - Get constant and immediate support by our training digital assistant, an AI chat tool which will answer to all your training questions and not only, directly on our e-learning platform (optional service). Discover more about the Learning Digital Assistant.

To complete the course and have an optimal exam preparation, we recommend you to spend at least 21 hours of study.
For further information about online courses, please click here.

ITIL 4 STRATEGIST DIRECT PLAN AND IMPROVE ONLINE EXAM FORMAT
  • Duration of 90 minutes (25% extra time for candidates taking the exam in a language other than their native language)
  • Closed book
  • 40 multiple choice questions
  • Passing score: 28/40 marks - 70%

For more information about technical requirements and online exam procedure, please click here.

PDU - ITIL 4 STRATEGIST DIRECT PLAN AND IMPROVE

Our ITIL® 4 Strategist: Direct, Plan and Improve training course can provide 21 Professional Development Units (PDUs). Here below you can find more details about the PDUs allocation:

Technical: 4
Leadership: 2
Strategic: 15

Please note that, in order to auto-declare PDUs attending this course provided by iLEARN, the purchase of the attendance confirmation (attendance certificate) in electronic format (pdf) is mandatory. Select the option to add the attendance confirmation at the moment of purchase and proceed to checkout.

 

For more information about PDUs and how to claim them to maintain your PMI qualifications, please visit this page.

Demo

Click here to access to the course free demo.

Typology

30 days online course with exam

Location

Online

Accreditation

PeopleCert

Individual price

Access duration of the course

30 days

Language

English, French, Spanish

Objectives

  • Understand the Key Concepts of Direct, Plan & Improve
  • Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context
  • Understand the role of GRC and know how to integrate the principles and methods into the service value system
  • Understand and know how to use the key principles and methods of continual improvement for all types of improvements
  • Understand and know how to use the key principles and methods of Communication and Organizational Change Management to direction, planning and improvement
  • Understand and know how to use the key principles and methods of measurement and reporting in direction, planning and improvement
  • Understand and know how to direct, plan and improve value streams and practices

Who it is aimed at

This course is aimed at IT leaders and managers of all levels of the organisation who are seeking to obtain the ITIL Managing Professional (MP) designation or the ITIL Strategic Leader (SL) designation, and/or who are involved in shaping IT direction and strategy.

Contents

  • Introduction
  • Key concepts of DPI
  • Key principles and methods of Direction and Planning
  • Governance, Risk and Compliance
  • Continual improvement
  • Communication and organizational Change Management
  • Measurement and reporting
  • Value streams and practices

Prerequisites

In order to access ITIL® 4 Direct Plan and Improve course and exam, you must have obtained ITIL® 4 Foundation, ITIL® v3 Foundation or any next ITIL® v3 level certificate. In order to access the exam, it is mandatory to have attended an accredited training course

To be able to take the exam, it's necessary to have read and accepted the terms and conditions of examination institute. The acceptance of such terms and conditions will have to be confirmed when taking the exam: click here.

Teacher language

English, French, Spanish

Material course language

English, French, Spanish

Exam type

Online

Certificate type

Online

Exam language

English, French, Spanish
Frequently Asked Questions

No, all prices on the website are exclusive of VAT. However, please note that VAT is not applicable in the following cases:

invoicing to a non-EU company or citizen invoicing to a non-Italian EU company with a valid VIES VAT ID

You can check the VAT ID on the VIES portal via this link: https://ec.europa.eu/taxation_customs/vies/

The website implements these rules automatically. However, you or your organization may be exempt from VAT for other legal reasons. In this case, please contact us (info@innovativelearning.eu) so that we can analyze and confirm your case. If this is the case, please do not submit subscriptions via the website: your request will be handled through manual order processing.

With the purchase of e-learning packages with 30 days and 1 year of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.

During the purchase process it is possible to register data and details of each participant. 

The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.

30 days, 120d or 1 year are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us.  

The main difference between these packages, beyond the duration of access, is that the 30 days and 1 year packages include the exam, while the 120 days package does not include the exam.

Exam voucher code is usually issued at the activation of the e-learning course, anyway it can also be issued at the end of the e-learning course of sent after 24/48 hours from the order date. In case of purchase for exam only, exam voucher code is issued at purchase confirmation, always after the receipt of payment.

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