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APMG for the Lean IT.  

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For several decades Lean Six Sigma methodology represents the best practice in the world of business for achieving production excellence with the optimisation of costs for a number of years now. The LEAN method concentrates on the analysis and revision of the processes with an eye to eliminating waste and maximising efficiency, and to this end supplies a specific approach and specific tools.

With the consolidation of the service economy, increased competition and customer awareness, were born also for adaptation and application of the principles of Lean Manufacturing in the world of services, creating the LEAN Management Service and the concept of "Lean Organization" also for the services sector.

LEAN IT occurs when LEAN Service Management is applied to organisations that supply IT services. In this context, LEAN Management adapts and concentrates on the elimination of waste and the improvement of the efficiency of the IT services that are supplied.

The benefits that numerous organisations have found with the adoption of LEAN IT are as follows:

  • Increase in the value generated for the client;
  • Elimination of waste;
  • Increase in Customer Satisfaction
  • Reduction in IT costs without compromising the quality;
  • Increase in productivity;
  • Reduction in the time-to-market;
  • Improvement in the management of client/ user requests.
Details of Lean IT exam
  • Multiple choice
  • 40 questions per paper
  • 26 marks required to pass (out of 40 available) - 65%
  • 60 minutes duration
  • Closed book.
Online exam format and characteristics
  • Online exam 24/7
  • The exam is done entirely online
  • The exam must be booked at the latest 72 hours before the day of the exam
  • To book your exam write to [email protected] 
  • For further information on online exams please click here


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To pass the Lean IT exam you must have completed an accredited course and it is recommended:

  • It is recommended that you read the following publications:

Title: Lean Thinking, Banish Waste and Create Wealth in Your Corporation (Paperback edition published in 2003)
Author: James P. Womack and Daniel T. Jones
ISBN-13: 9780743231640
Publisher: Simon & Schuster UK LtdLean IT Foundation Article - Lean IT Foundation Publication v2.0 (812KB, zip)

Title: Lean IT: Enabling and Sustaining Your Lean Transformation (Hardback edition published in 2011)
Author: Steven C Bell and Michael A Orzen
ISBN-13: 9781439817568
Publisher: Productivity Press

Title: Lean IT: Enabling and Sustaining Your Lean Transformation (Hardback edition published in 2011)
Author: Steven C Bell and Michael A Orzen
ISBN-13: 9781439817568
Publisher: Productivity Press

To be able to take the exam, it's required to have read and accepted the terms and conditions of the examination institute. The acceptance of such terms and conditions will have to be confirmed when taking the exam.

Exam type



Lean IT official certificate*

*For a paper copy of the certificate, please contact us before booking the exam.

Certificate type


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Paper certificate

The official electronic certificate (e-certificate) is provided free of charge and automatically, as a result of exam, and it has the same validity of the paper certificate.
If you still want to receive the paper certificate, in addition to the electronic certificate, choose this option. The certificate will be sent directly to the adress you provide at the exam registration.

For further information, please contact us.

Voucher code validity*

The voucher allows you to take the online exam with the appointed Examination Institute. You will automatically receive the exam voucher code as of the closing date of your account on the platform. If you are ready to take the exam before this date, contact us to get your exam voucher code. The voucher is valid for six months from the date of issue unless the option chosen below provides an another expiry date.
N.B: Please note that there are additional costs for the validity extension of the voucher and for the rescheduling of the exam session once booked.

For more information about the voucher purchase, please, contact us.

Lean IT exam (english) online exam provided by iLEARN Innovative Learning