ITIL® 4 Leader: Digital & IT Strategy (ITIL 4 DITS) module will focus on the alignment of digital business strategy with IT strategy. The module also covers how disruption from new technologies are impacting organizations in every industry and how business leaders are responding. The pace of evolution in the digital world has never been so fast and organizations need to be flexible and adapt to the ever-changing environment if they want to keep providing value to their customers while remaining competitive in the marketplace.
ITIL 4 LEADER: DIGITAL & IT STRATEGY ONLINE EXAM FORMAT
- Duration of 60 minutes (75 minutes for candidates taking the exam in a language other than their native)
- Closed book
- 30 Objective Testing Questions (OTQs)
- Each question is worth 1 mark
- Passing score: 21/30 - 70%
For more information about technical requirements and online exam procedure, please click here.
This course focuses on the alignment of digital business strategy with IT strategy. Attendees acquire an understanding of:
- How disruption from new technologies are impacting organizations in every industry
- How business leaders are responding
- How to build and implement an effective IT and digital strategy that can tackle digital disruption and drive success
Who it is aimed at
- Individuals continuing their journey in service management
- ITSM managers and aspiring ITSM managers
- ITSM practitioners who are responsible for managing and integrating stakeholders, focus on the customer journey and experience, and/or are responsible for fostering relationships with partners and suppliers
- Existing ITIL qualification holders wishing to develop their knowledge
In order to access ITIL® 4 Leader Digital & IT Strategy exam, students must:
- Have obtained ITIL® 4 Foundation certificate or ITIL® 4 Managing Professional Transition certificate
- Have attended an accredited training course
- Complete and receive a passing score on the 4 Case Study Assignments included in the course
- Have a minimum of three years of IT managerial experience
For more information about Case Study Assignments, click here.
To be able to take the exam, it's necessary to have read and accepted the terms and conditions of examination institute. The acceptance of such terms and conditions will have to be confirmed when taking the exam: click here.
ITIL® 4 Leader: Digital & IT Strategy official certificate