78200 ISO/IEC 20000 Foundation exam

ISO/IEC 20000 Foundation exam online exam provided by iLEARN Innovative Learning

iLEARN is an ATO (Accredited Training Organization)
of APMG-International for ISO/IEC 20000 courses

For an online verification of accreditments, do a research with ICONS - Innovative Consulting S.r.l. of which iLEARN is a business unit.

ISO/IEC 20000 is the international standard for IT Service Management (ITSM). It establishes the requirements and provides the details to implement an effective Service Management System required to deliver high quality IT services, together with guidance on how to demonstrate compliance to the standard.

ISO/IEC 20000 Foundation is the entry level of the certification. Candidates will learn how the standard operates in a typical IT service provider organization.

ISO/IEC 20000 FOUNDATION ONLINE EXAM FORMAT

Duration of 60 minutes (75 minutes for candidates taking the exam in a language other than their native)
Closed book
40 multiple choice questions
1 mark for each correct answer
Passing score: 26/40 marks - 65%

For more information about technical requirements and online exam procedure, please click here.

Typology

Exam only

Location

Online

Accreditation

APMG

Individual price

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269,00EUR

Language

English

Details
Exams & Certificates

Prerequisites

There are no prerequisites for ISO/IEC 20000 Foundation certification.

To be able to take the exam, it's required to have read and accepted the terms and conditions of the examination institute. The acceptance of such terms and conditions will have to be confirmed when taking the exam.

Exam type

Online

Certification

ISO/IEC 20000 Foundation official certificate

Certificate type

Online

Exam language

English

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The voucher allows you to take the online exam with the Examination Institute APMG. You will automatically receive the exam voucher code as of the closing date of your account on the platform. If you are ready to take the exam before this date, contact us to get your exam voucher code. The voucher is valid for 1 year from the date of issue.
Please read the exam session rescheduling policy at this link.

One year validity from issue date. I confirm I have read the terms. - 0.00EUR

Accredited course provided by iLEARN*

In order to access to this exam is mandatory to have attended the relevant accredited course provided by iLEARN. If the course has been attended with other providers, iLEARN will not be able to provide the exam voucher.

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Exam location*

The country where the online examination is sat determines the price of the product.
For more information, please read the Commercial Conditions (1.3 Exam location).

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