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ITIL® 4 Specialist: Business Relationship Management exam (for RETAKE)

ITIL® 4 Specialist: Business Relationship Management exam (for RETAKE) online exam provided by iLEARN Innovative Learning

Starting from
499,00 EUR
iLEARN is an ATO (Accredited Training Organization) and an
AEO (Approved Examination Organization) of PeopleCert for ITIL® courses and exams
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To verify the PeopleCert accreditation, click on the logo.

 

The ITIL 4 Specialist: Business Relationship Management module is designed for IT professionals engaged in cultivating and managing relationships between service providers, consumer organizations, and stakeholders.

ITIL® 4 BRM exam (for RETAKE) can be purchased exclusively if the first exam attempt has not been passed. In order to purchase it, candidates must have obtained the first exam voucher through iLEARN.

ITIL 4 SPECIALIST BUSINESS RELATIONSHIP MANAGEMENT ONLINE EXAM FORMAT
  • Duration of 90 minutes (25% extra time for candidates taking the exam in a language other than their native language)
  • Closed book
  • 40 multiple choice questions
  • Passing score: 26/40 marks - 65%

For more information about technical requirements and online exam procedure, please click here.

Typology

Exam

Location

Online

Accreditation

PeopleCert

Individual price

Objectives

  • Outline the roles, responsibilities, knowledge, and skills of Business Relationship Management.
  • Facilitate a clear understanding among stakeholders regarding strategic and operational needs, fostering collaboration to create value and accomplish business objectives.
  • Utilize Business Relationship Management metrics and key success factors to enhance performance and effectiveness.
  • Evaluate, analyze, and enhance Business Relationship Management capability by leveraging the ITIL Maturity Model.

Who it is aimed at

This module is designed for IT professionals who play a crucial role in establishing and cultivating relationships between service providers and consumer organizations, as well as their respective stakeholders.

Prerequisites

In order to access any of the ITIL 4 Specialist: Business Relationship Management modules, candidates must hold an ITIL 4 Foundation certificate or the ITIL 4 Managing Professional Transition certificate.

Furthermore, candidates must have taken the related accredited training course.

Exam type

Online

Certificate type

Online

Exam language

English
Frequently Asked Questions

No, all prices on the website are exclusive of VAT. However, please note that VAT is not applicable in the following cases:

invoicing to a non-EU company or citizen invoicing to a non-Italian EU company with a valid VIES VAT ID

You can check the VAT ID on the VIES portal via this link: https://ec.europa.eu/taxation_customs/vies/

The website implements these rules automatically. However, you or your organization may be exempt from VAT for other legal reasons. In this case, please contact us (info@innovativelearning.eu) so that we can analyze and confirm your case. If this is the case, please do not submit subscriptions via the website: your request will be handled through manual order processing.

With the purchase of e-learning packages with 30 days and 1 year of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.

During the purchase process it is possible to register data and details of each participant. 

The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.

30 days, 120d or 1 year are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us.  

The main difference between these packages, beyond the duration of access, is that the 30 days and 1 year packages include the exam, while the 120 days package does not include the exam.

Exam voucher code is usually issued at the activation of the e-learning course, anyway it can also be issued at the end of the e-learning course of sent after 24/48 hours from the order date. In case of purchase for exam only, exam voucher code is issued at purchase confirmation, always after the receipt of payment.

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