ITIL® Intermediate Courses

ITIL Intermediate certification courses provided by iLEARN


Availability and prices of ITIL® Intermediate courses

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In this showcase you will find a selection of training courses and exams in the ITIL® Intermediate context. 
To look for a course or an exam specifically, you can use the "Search courses/exams prices" tool that you will find below.
If you do not see the course or exam you want, please contact us.

iLEARN is an ATO (Accredited Training Organization) of PeopleCert for ITIL® courses and exams
 
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For an online verification of accreditations, do a research with iCONS - Innovative Consulting S.r.l. of which iLEARN is a business unit.

The ITIL® v3 (often referred also as ITIL 2011) Intermediate level qualification is the next stage, following Foundation, in the ITIL® v3 scheme. It has a modular structure with each module providing a different focus on IT Service Management. You can take as few or as many Intermediate qualifications as you need. The Intermediate modules go into more detail than the Foundation level, and provide an industry-recognized qualification.

The modules within the ITIL® v3 Intermediate level are divided into two categories – Service Lifecycle and Service Capability.

Candidates can choose to concentrate on one of the two areas, Service Lifecycle or Service capability, completing all of the modules. Alternatively, they can choose single modules form both areas to come up with a tailor made training plan. The iLEARN experts have all the necessary competencies to help you plan the best training pathway for you.

It is recommended that you have prior exposure to basic concepts in IT and at least two years’ professional experience working in IT Service Management before undertaking any of the ITIL Intermediary modules.

Service Lifecycle
Service Lifecycle modules are most relevant to those who have, or are looking for, a management or team leader role that requires management of different areas or work across different teams.

All the modules within the Service Lifecycle category are suitable for those intending to focus on the process and practice elements used, and the management capabilities needed to deliver quality Service Management practices.

The Service Lifecycle modules are:

Service Capability
The Service Capability modules are most applicable to those who are looking to gain specialized, knowledge in one or more processes, with focus on the day-to-day execution of ITIL practices and how they interact.

The Service Capability modules are:

 

ITIL® v3 exams IN ENGLISH are not available anymore from 1st January 2022.
Furthermore, ITIL® v3 Foundation in the other languages will be withdrawn on 1st August 2022 and ITIL® v3 Intermediate/Practitioner/MALC exams in the other languages will be withdrawn on 1st January 2023.

If you are interested in taking an ITIL certification in English, please visit the page of the new ITIL® 4 certification scheme.


iLEARN OFFER
  • Classic
    • on pre-scheduled dates (traditional classroom training at iLEARN premises)
    • in-house (traditional classroom training scheduled based on client needs and at customer's or iLEARN premises)
  • Distant-learning (following a remote classroom by means of a webconference)
  • e-learning (training provided through our online learning management system from anywhere and anytime)

USEFUL LINKS

Thanks to the new App "iLEARN LMS", you can access your e-learning course from anywhere and at anytime you want on your mobile devices. Download it now!

 

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Frequently Asked Questions

No, all prices on the website are excluding VAT. However, remember that VAT is always not applicable in the following cases:

  • billing to a non EU company or citizen
  • billing to a non Italian EU company with a valid VIES VAT id

You can check the VAT id on VIES portal at this link: https://ec.europa.eu/taxation_customs/vies/

The website implements this rules automatically. However, you or your organization could be exempted by VAT application for other legal reason. In such a case contact us (info@innovativelearning.eu) so that we can analyze and confirm your case. If so, please don't submit subscriptions using the website: your request will be handled through manual order handling processing.

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With the purchase of e-learning packages with 14, 30, 120 and 180 days of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.

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30, 120 or 180 are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us.  

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The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.

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During the purchase process it is possible to register data and details of each participant. 

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Exam voucher code is usually issued at the activation of the e-learning course, anyway it can also be issued at the end of the e-learning course of sent after 24/48 hours from the order date.
In case of purchase for exam only, exam voucher code is issued at purchase confirmation, always after the receipt of payment.

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It is possible to pay by credit card (VISA, Mastercard circuits), PayPal or bank transfer.

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