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ITIL® v3 Foundation Courses

ITIL v3 Foundation certification training courses and exams available in several languages and provided by iLEARN


iLEARN is an ATO (Accredited Training Organization) of PeopleCert for ITIL® courses and exams
 

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For an online verification of accreditations, do a research with iCONS - Innovative Consulting S.r.l. of which iLEARN is a business unit.

 

ITIL® v3 certification scheme is not available anymore from 1st January 2023.
If you are interested in taking an ITIL certification, please visit the page of the new ITIL® 4 certification scheme.

 

ITIL® v3 Foundation

The ITIL® v3 Foundation, sometimes referred also as ITIL 2011 Foundation, will introduce you to the key elements, concepts and terminology used in the ITIL® v3 service lifecycle. ITIL v3 is not the last edition of ITIL, as the last is ITIL® 4. From 1st July 2021, ITIL® v3 Foundation training and exam in English language has been withdrawn from the market. The future is now based on ITIL® 4 Foundation and you may find ITIL 4 courses and exams at this link https://www.innovativelearning.eu/products/itil-4/itil-foundation.html. For more information about the version most suitable for you, please visit the following page https://www.innovativelearning.eu/products/itil-4/itil-v3-vs-itil4.html.
 

ITIL® v3 Foundation certification

The ITIL® v3 Foundation certification, sometimes referred also as ITIL 2011 Foundation certification, is automatically achieved after passing the ITIL® v3 Foundation exam. The ITIL® v3 Foundation course provides an optimal preparation to pass the exam and, therefore, to obtain the certification.

The Foundation level is a prerequisite to continue with the following levels of qualification.
 

ITIL® v3 Foundation course

The ITIL® v3 Foundation, sometimes referred also as ITIL 2011 Foundation, training course looks at the glossary and content of the ITIL® v3 framework and, in particular, the Service Lifecycle approach and the processes therein. The course prepares the participants for the exam ITIL® v3 Foundation certificate in IT Service Management.

 

PDU - ITIL® v3 Foundation

Our ITIL® v3 Foundation training course can provide 16 Professional Development Units (PDUs). Here below you can find more details about the PDUs allocation:

Technical: 0
Leadership: 2
Strategic: 14

Please note that, in order to auto-declare PDUs attending this course provided by iLEARN, the purchase of the attendance confirmation (attendance certificate) in electronic format (pdf) is mandatory. Select the option to add the attendance confirmation at the moment of purchase and proceed to checkout.

For more information about PDUs and how to claim them to maintain your PMI qualifications, please visit this page.

 

Here below you can read the course sheet with information about ITIL® v3 Foundation course.

Frequently Asked Questions

No, all prices on the website are excluding VAT. However, remember that VAT is always not applicable in the following cases:

  • billing to a non EU company or citizen
  • billing to a non Italian EU company with a valid VIES VAT id

You can check the VAT id on VIES portal at this link: https://ec.europa.eu/taxation_customs/vies/

The website implements this rules automatically. However, you or your organization could be exempted by VAT application for other legal reason. In such a case contact us (info@innovativelearning.eu) so that we can analyze and confirm your case. If so, please don't submit subscriptions using the website: your request will be handled through manual order handling processing.

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With the purchase of e-learning packages with 14, 30, 120 and 180 days of duration, exam doesn’t have to be necessarily taken within the closing date of the account on the e-learning platform. The validity of the exam voucher code is 12 months starting from the issue date.

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30, 120 or 180 are to be considered as the period, so the days, during which it is possible to access the purchased training courses on our e-learning platform. These periods start on the activation date selected during the purchase process on our webiste. The activation date can be chosen and selected within 30 days from the purchase date. If you need more flexibility, do not hesitate to contact us.  

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The activation date of the package can be selected during the purchase process on our website. The days of access to the course, indicated in the title of the product, will be calculated starting from the selected date. Payment must be completed before the activation date.

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During the purchase process it is possible to register data and details of each participant. 

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Exam voucher code is usually issued at the activation of the e-learning course, anyway it can also be issued at the end of the e-learning course of sent after 24/48 hours from the order date.
In case of purchase for exam only, exam voucher code is issued at purchase confirmation, always after the receipt of payment.

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It is possible to pay by credit card (VISA, Mastercard circuits), PayPal or bank transfer.

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