The ITIL® Service Transition training course looks in-depth at the concepts, processes and methods set out in the Service Transition phase (design and production of IT services) of the Service Lifecycle.
- 120 access days to the platform
- Exam to do by the selected expiry date
ITIL Service Transition online course details
- 14 lessons (7 hours of video recorded by an accredited teachers)
- Downloadable PDF documents with detailed content (slides, explanations) for each lesson
- Exercises and solutions
- 2 official mock exams
To complete the course and have an optimal exam preparation, we recommend you to spend at least 20 hours of study.
Online course format and characteristics
- Access 24/7
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Online exam format and characteristics
For more information about technical requirements and online exam procedure, please click here.
Typology120 days online course with exam
449,10€ up to 31/08/2020
Access duration of the course120 days
To access the free demo of this course and all the other available demos, click here.
The module Service Transition focuses on the elements of process, practice and management techniques necessary to build, test and deploy products and services. It also demonstrates how Service Transition can be applied to other fields of the IT Service life cycle and how it can support decision-making during the stages of Strategy and Operations.
This module will teach you how to plan and manage the initial activity for resources, new or modified, created during Service Strategy and Service Design phases of ITIL Service Lifecycle.
Who it is aimed at
IT professionals who want to learn about the concepts and elements of the ITIL Service Transition phase of the Service Lifecycle and understand how this phase can be carried out to guarantee the quality of the IT Services offered ( CIO, CTO, manager, supervision team, IT architects, IT consultants, IT auditors, those in charge of security and resources who deal with the processes or the activities of the Service Transition Management Phase).
The course may also be of interest to those intending to obtain the Expert or Master level qualification.
To take part in the ITIL Service Transition course you must have one of the following certificates:
- ITIL Foundation (2007 o 2011)
- ITIL v2 Foundation + v3 Foundation Bridge
Once you buy the course, you will be required to send the certificate.
To be able to take the exam, it's necessary to have read and accepted the terms and conditions of examination institute, available in english. The acceptance of such terms and conditions will have to be confirmed when taking the exam: click here.
Material course language
Official ITIL Service Transition certificate