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iLEARN is an ATO (Accredited Training Organization) and an
AEO (Approved Examination Organization) of PeopleCert for ITIL® courses and exams

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For an online verification of accreditations, do a research with iCONS - Innovative Consulting S.r.l. of which iLEARN is a business unit.

The ITIL® v3 Foundation course introduces the glossary and content of the ITIL® framework, in particular the approach to the Service Lifecycle and the processes involved in this. The course also prepares the participants for the ITIL® v3 Foundation certificate in IT Service Management exam.

ITIL® v3 Foundation online course details
  • 39 lessons
  • 10 hours of video
  • 21 hours to complete the course
ONE-to-ONE course format and characteristics
  • Access 24/7
  • Access to the e-learning system, help included, and to all the material (videos, documents) in English
  • Videos for all the lessons recorded by accredited teachers
  • Coaching for planning learning activities;
  • Access to multimedia lessons "like being in class" via our proprietary platform wich combines videos and slides, course material, online quizzes, sample exams and exercises);
  • Set your own learning pace (speed);
  • Study the material offline;
  • Repeat any lessons at any time;
  • Skip lessons that are already familiar to you;
  • Provides end of unit quizzes to check knowledge;
  • Send messages to accredited teachers asking, for example, for more in-depth information and didactic support;
  • Mock exams;
  • Didactic support dedicated by accredited teachers;
  • One-to-one sessions to check learning and for deepening of content with accredited teacher and provided in the native language via web-conference; 
  • Online official exam 7x24. 
Online exam format and characteristics
  • Online exam 24/7
  • The exam is done entirely online
  • The exam must be booked at the latest 72 hours before the day of the exam
  • To book your exam write to [email protected] or call 0039 0362.33 01 07
  • For further information on online exams, please click here

Location

Online

Accreditation

PEOPLECERT

Individual price

649,00€

Access duration of the course

120 days

Demo

To access the free demo of this course and all the other available demos, click here.

Language

Spanish

Objectives

The objectives of ITIL® v3 Foundation course are to gain knowledge and understanding in following areas:

  • Service Management practice (understanding)
  • Service Lifecycle (understanding)
  • Key principles and model (understanding)
  • Selected roles (knowledge)
  • Selected functions (knowledge)
  • Technologies and architecture (knowledge)
  • ITIL® Qualification scheme (knowledge)

Who it is aimed at

The course is aimed at IT professionals involved in the strategy, design, implementation and delivery of company IT services and, more generally, those who want a overall guide to universally recognised best practice in IT Management.

Contents

The course familiarises participants with the content of the ITIL® Service Strategy, Service Design, Service Transitions, Service Operation and Continual Service Improvement books.

A particular attention is paid to the development of a culture oriented to the service in IT organizations.

To view the detailed course programme for ITIL® v3 Foundation please download this pdf  icona pdf

Prerequisites

To be able to take the exam, it's necessary to have read and accepted the terms and conditions of examination institute, available in english. The acceptance of such terms and conditions will have to be confirmed when taking the exam.

Teacher language

Spanish

Material course language

Spanish

Exam type

Online

Certification

ITIL® v3 Foundation official certificate

Certificate type

Online

Exam language

Spanish

Exam certificate

The official electronic certificate (e-certificate) is provided free of charge and automatically, as a result of exam, and it has the same validity of the paper certificate.
If you still want to receive the paper certificate, in addition to the electronic certificate, choose this option. The certificate will be sent directly to the address you provide at the exam registration.



Attendance confirmation

With this option you can request to receive the attendance confirmation, available in electronic (pdf) format.



PeopleCert voucher code validity*

The voucher allows you to take the online exam with the Examination Institute PeopleCert. You will automatically receive the exam voucher code as of the closing date of your account on the platform. If you are ready to take the exam before this date, contact us to get your exam voucher code. In any case, iLEARN reserves the right to send the exam voucher in every moment after the purchase.
The voucher is valid for 12 months from the date of issue.
Please read the exam session rescheduling and the voucher extension policies at this link.



PeopleCert Take2 - Second exam attempt

Add the re-sit option to your exam voucher!
iLEARN gives you the chance to retake the exam in case you fail the first attempt, for just 55€.
You will have up to 6 months from the date of the first attempt to retake your exam.



PROMO - ADD FOR FREE AN iLEARN COURSE

By purchasing any online package, iLEARN gives you the possibility to access an online course for free for 30 days from the following list:

  • ScrumLearn Master Certified - available in English, French, Italian, Spanish
  • AgileLearn Master Certified - available in English, French
  • ScrumLearn Developer Certified - available in French
  • ScrumLearn Product Owner Certified - available in French

iLEARN also offers the possibility to add the relevant exam for only 149€.





ITIL® Foundation ONE-to-ONE 2Hours with exam (spanish) online course with coaching in Spanish provided by iLEARN Innovative Learning

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iCONS - Innovative Consulting S.r.l.
Galleria J.F. Kennedy 10/A
20831 Seregno (MB) - Italy

0039 0362 330107
[email protected]

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