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11213 ITIL® v3 Foundation ONE-to-ONE 2Hours with exam (spanish)
AEO (Approved Examination Organization) of PeopleCert for ITIL® courses and exams
For an online verification of accreditations, do a research with iCONS - Innovative Consulting S.r.l. of which iLEARN is a business unit.
The ITIL® v3 Foundation, sometimes also referred to as ITIL 2011 Foundation, training course introduces the glossary and content of the ITIL® v3 framework, in particular the approach to the Service Lifecycle and the processes involved in this. The course also prepares the participants for the ITIL® v3 Foundation certificate in IT Service Management exam.
ITIL® v3 Foundation (ITIL 2011 Foundation) online course details
- 39 lessons
- 10 hours of video
- 21 hours to complete the course
ONE-to-ONE course format and characteristics
- Access 24/7
- Access to the e-learning system, help included, and to all the material (videos, documents) in English
- Videos for all the lessons recorded by accredited teachers
- Coaching for planning learning activities;
- Access to multimedia lessons "like being in class" via our proprietary platform wich combines videos and slides, course material, online quizzes, sample exams and exercises);
- Set your own learning pace (speed);
- Study the material offline;
- Repeat any lessons at any time;
- Skip lessons that are already familiar to you;
- Provides end of unit quizzes to check knowledge;
- Send messages to accredited teachers asking, for example, for more in-depth information and didactic support;
- Mock exams;
- Didactic support dedicated by accredited teachers;
- One-to-one sessions to check learning and for deepening of content with accredited teacher and provided in the native language via web-conference;
- Online official exam 7x24.
Online exam format and characteristics
- Online exam 24/7
- The exam is done entirely online
- The exam must be booked at the latest 72 hours before the day of the exam
- To book your exam write to [email protected] or call 0039 0362.33 01 07
- For further information on online exams, please click here
Typology
ONE-to-ONE course (online+coaching)Location
OnlineAccreditation
PEOPLECERTIndividual price
649,00€Access duration of the course
120 daysLanguage
SpanishObjectives
The objectives of ITIL® v3 Foundation (ITIL 2011 Foundation) course are to gain knowledge and understanding in following areas:
- Service Management practice (understanding)
- Service Lifecycle (understanding)
- Key principles and model (understanding)
- Selected roles (knowledge)
- Selected functions (knowledge)
- Technologies and architecture (knowledge)
- ITIL® Qualification scheme (knowledge)
Who it is aimed at
The course is aimed at IT professionals involved in the strategy, design, implementation and delivery of company IT services and, more generally, those who want a overall guide to universally recognised best practice in IT Management.
Contents
The course familiarises participants with the content of the ITIL® Service Strategy, Service Design, Service Transitions, Service Operation and Continual Service Improvement books.
A particular attention is paid to the development of a culture oriented to the service in IT organizations.
To view the detailed course programme for ITIL® v3 Foundation (ITIL 2011 Foundation) please download this pdf 
Prerequisites
To be able to take the exam, it's necessary to have read and accepted the terms and conditions of examination institute, available in english. The acceptance of such terms and conditions will have to be confirmed when taking the exam.
Teacher language
Material course language
Exam type
Certification
ITIL® v3 Foundation official certificate
