English 
Italiano 
French 
Spanish 
10726 ITIL® Release Control and Validation 120d with exam (english)
AEO (Approved Examination Organization) of PeopleCert for ITIL® courses and exams
For an online verification of accreditations, do a research with iCONS - Innovative Consulting S.r.l. of which iLEARN is a business unit.
The ITIL Release Control and Validation course examines in-depth the concepts, processes and methods provided for in a series of processes in the Service Lifecycle, in particular those useful for the supply and management of services in production (Service Operation phase of the Service Lifecycle).
ITIL RCV online course details
- 20 lessons
- 13 hours of video
- 40 hours to complete the course
Online course format and characteristics
- Access 24/7
- Access to the e-learning system, help included, and to all the material (videos, documents) in English
- Videos for all the lessons recorded by accredited teachers
- Documents with detailed content (slides, explanations) for every lesson that can be downloaded in PDF format
- Online exercises with the chance to submit a solution proposal
- Answers to the online exercises and corrections of the solutions
- Mid course quiz with immediate online correction
- Two official mock exams
- Final lesson on how to approach the exam
- For further information on online courses, please click here
Online exam format and characteristics
- Online exam 24/7
- The exam is done entirely online
- The exam must be booked at the latest 72 hours before the day of the exam
- To book your exam write to [email protected] or call 0039 0362.33 01 07
- For further information on online exams, please click here
Typology
120 days online course with examLocation
OnlineAccreditation
PEOPLECERTDiscounted price
499,00€449,10€ up to 30/09/2020
Access duration of the course
120 daysDemo
To access the free demo of this course and all the other available demos, click here.
Language
EnglishObjectives
Issue, test and validate the knowledge of best practices in Service Management, as documented in major publications of the ITIL Service Lifecycle
Who it is aimed at
IT professionals who want to learn about and apply the processes of release control and validation and understand how this phase can be carried out to guarantee the quality of the IT Services offered. The course may also be of interest to those intending to obtain the Expert or Master level qualification.
Contents
The ITIL Release Control and Validation course will look, in accordance with the provisions of the official program, at the following topics:
- Change Management
- Service Release and Deployment Management
- Service Validation and Testing
- Service Asset and Configuration Management
- Knowledge Management
- Request Fulfilment
- Change Evaluation
To view the detailed course programme for ITIL Release, Control & Validation please download this pdf 
Prerequisites
To be able to take part in the ITIL Release Control and Validation course, you must have one of the following certificates:
- ITIL Foundation (2007 o 2011)
- ITIL v2 Foundation + v3 Foundation Bridge
After having purchased and paid for the course, they will be asked to send one of these certificates.
The following are also advisable:
- between 2-4 years experience in the field of IT Service Management
- knowledge of ITIL Release Control and Validation management in your own organisation.
To be able to take the exam, it is necessary to have read and accepted the terms and conditions of the examination institute. The acceptance of such terms and conditions will have to be confirmed when taking the exam.
Teacher language
Material course language
Exam type
Certification
ITIL Release Control and Validation official certificate
